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Privacy Policy

Last updated: January 1, 2025

1. Introduction

Trade Voyager Analytics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our professional trading analytics platform. We understand that your trading data is sensitive and valuable, and we take its protection seriously.

2. Information We Collect

Trading Data

We collect and process your trading data to provide analytics and performance tracking services. This includes:

  • Trade records (symbols, quantities, prices, dates, P&L)
  • Portfolio performance metrics
  • Risk management data
  • Broker integration data (when you choose to connect supported brokers)

Account Information

We use Auth0 for secure authentication and collect basic profile information including your email address and name for account management purposes.

Usage Analytics

We collect anonymized usage data to improve our platform, including page views, feature usage, and performance metrics through Vercel Analytics.

3. How We Use Your Information

We use your information to:

  • Provide trading analytics and performance tracking services
  • Generate reports and insights about your trading performance
  • Manage your account and subscription billing through Stripe
  • Improve our platform and develop new features
  • Provide customer support and respond to your inquiries
  • Comply with legal obligations and protect against fraud

4. Data Security and Isolation

We implement bank-level security measures to protect your trading data:

  • Complete user data isolation - your trading data is never mixed with other users
  • Encryption in transit and at rest using industry-standard protocols
  • Secure database hosting with regular backups
  • Regular security audits and monitoring
  • Limited employee access on a need-to-know basis

5. Third-Party Services

We work with trusted third-party services:

  • Auth0: Secure authentication and user management
  • Stripe: Payment processing for subscriptions
  • Vercel Analytics: Privacy-focused website analytics
  • Broker APIs: When you choose to connect supported brokers for data import

6. Your Rights and Choices

You have the right to:

  • Access and download your trading data at any time
  • Delete your account and all associated data
  • Opt out of non-essential data collection
  • Request corrections to your account information
  • Disconnect broker integrations at any time

7. Data Retention

We retain your trading data for as long as your account is active and for a reasonable period thereafter to comply with legal obligations. When you delete your account, we will permanently delete your trading data within 30 days, except where required by law to retain certain records.

8. Cookies and Tracking

We use essential cookies for authentication and session management. We also use analytics cookies to understand how users interact with our platform. You have full control over which cookies we can use through our cookie consent system.

For detailed information about the cookies we use, their purposes, and how to manage your preferences, please see our Cookie Policy. You can also manage your cookie preferences at any time in your account settings.

9. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of Trade Voyager Analytics after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at our contact page or email us directly. We are committed to addressing any privacy concerns promptly and transparently.